The delivery for Superhorse.nl packages is done by DHL. DHL delivers your parcels on weekdays and on Saturday between 8:30 AM and 5:30 PM. Once your delivery is being sent, you will receive a Track and Trace code that allows you to follow your parcel during the delivery process. DHL ensures a proper delivery of your parcel, for local shipments this is the next weekday, for international shipments they usually deliver within 48 hours.
If you order before 5 PM on a weekday, pay with iDEAL, and the product is in stock, your parcel should be delivered within 24 hours of us receiving the payment.
In case you are not able to personally accept the parcel because you are not at home, the mail carrier will leave a note with a date and time for the second delivery attempt. If the second delivery also fails, you will be able to retrieve the parcel from the nearest postal office.
Shipment costs in The Netherlands
The shipment costs are EUR 6,95 per order. The up-to-date costs will always show in your cart when you check out.